Never miss a patient enquiry again, day or night.
Our AI Hospital Front Desk answers patients on WhatsApp and on the phone, in their own language. It books appointments, picks the right department, alerts the right doctors and keeps every detail in one live sheet, all on its own.
Answers from your own hospital information · Leads saved to Google Sheets · Set up for you by Get Rank In Search
Patients reach out at all hours. The front desk cannot keep up.
Patients message on WhatsApp, call your number and reach out late at night. When nobody answers, they go to another hospital. Every missed call or slow reply is a patient you could have helped.
Even during the day, staff type details by hand, chase doctors on the phone and forget follow-ups. Mistakes creep in, and patients wait longer than they should.
- →Missed calls and messages after hours
- →Patient details typed in by hand
- →Doctors hear about new patients late
What slows a hospital front desk down.
Missed enquiries
Calls and messages that come in after hours go unanswered, and patients book somewhere else.
Manual data entry
Staff copy names, dates and complaints into registers or sheets, one patient at a time.
Slow doctor alerts
Doctors find out about new patients late, often through a chain of phone calls.
Forgotten reminders
Patients miss appointments because nobody had time to remind them.
Urgent requests buried
Ambulance and pickup requests can get lost in a busy inbox.
Language gaps
Many patients prefer Hindi, Kannada, Tamil or Telugu, and English-only replies push them away.
One AI front desk that handles it all.
24/7 WhatsApp and phone replies
Patients get a warm, human-sounding answer any time, by chat, voice note or phone call.
Books appointments in chat
Collects name, date and time naturally, matches the complaint to the right department and adds the visit to Google Calendar.
Every detail saved instantly
Name, date, time, reason and department go into a live Google Sheet the moment they are shared.
Right doctors alerted
Matching specialists and the coordinator get the details on WhatsApp. Doctors never see the patient phone number.
Reminders and ambulance alerts
Sets reminders from plain requests like 30 minutes before my appointment, and alerts the dispatch team for ambulance requests.
Speaks their language
Replies in English, Hindi, Kannada, Tamil, Telugu and more, and answers voice notes with a voice note.
From first hello to booked appointment in four steps.
What your hospital gets.
If your staff can use a spreadsheet, they can run it.
There is no new software to learn. Appointments and patient details appear in a Google Sheet your team already knows. To update hospital information, you edit one document and the AI uses it from the next message.
Staff can type a quick follow-up note in the sheet, and the AI turns it into a clean, polite WhatsApp message to the patient. Marking a visit as happy or unhappy sends the right review or feedback link.
- →Everything in one Google Sheet
- →No prompts or AI skills needed
- →Set up for you by Get Rank In Search
A 24/7 front desk, without extra night shifts.
Covering calls and WhatsApp around the clock usually means more staff on shifts. The AI front desk handles first replies, bookings and reminders, so your team can focus on the patients in front of them.
The AI services it uses are billed on a pay-as-you-use basis, so costs follow how many patients actually reach out.
- →No night or weekend desk shifts
- →Less manual typing and fewer errors
- →Fewer missed appointments
Is an AI front desk right for you?
Multi-specialty hospitals
Many departments and doctors, with enquiries coming in all day and night.
Clinics and diagnostic centres
Small teams that want every call and message answered without hiring more staff.
Healthcare groups
You want every lead, booking and doctor alert tracked in one place.
AI hospital front desk: frequently asked questions.
What does the AI Hospital Front Desk do?
It answers patients on WhatsApp and on the phone, books appointments, saves every detail to a Google Sheet, alerts the right doctors, sends reminders and handles ambulance requests, 24/7.
Can patients talk to it in their own language?
Yes. On WhatsApp it replies in the language the patient writes in, including mixed styles like Hinglish. On phone calls, patients choose English, Hindi, Kannada, Tamil or Telugu from a short menu.
Does it understand voice notes?
Yes. It understands WhatsApp voice notes and replies with a voice note in the same language.
Will it give medical advice?
No. It does not ask about medical history or give advice. If a patient mentions a symptom, it only suggests the right department and helps book the visit.
How are doctors told about new patients?
When an appointment is booked, the doctors whose speciality matches get a WhatsApp alert with the patient name, complaint, date and time. The patient phone number is not shared with doctors. The coordinator gets the full details.
Can it handle ambulance requests?
Yes. When a patient asks for an ambulance, or confirms they need one, your dispatch team gets a WhatsApp alert straight away.
Do we need technical skills to run it?
No. Get Rank In Search sets it up for you. Your team works from a Google Sheet and one information document.
How much does it cost?
Pricing depends on the size of your hospital and what you need. Book a free demo and we will walk you through it.